24 May 2007
Taking a typical example of three companies offering a bundled package to one million customers, each business will be able to save over £100,000 a time in postage alone by sending one statement per month, instead of three. On top of this, businesses can enjoy the associated cost savings of eliminating pre-printed stationary and the production hours of sending more packs.
Tim Delahay, CEO at DSTi Output: “We’re seeing that the way industry works is becoming more customer rather than product centric. We’ve all seen recent campaigns, such as Sky’s ‘See, Surf and Speak’, offering their customers substantial savings if they purchase bundled services, but why should only the consumer benefit? Multibill allows these companies to streamline their statement process while improving the look and personalisation of each piece of mail.”
Multibill combines DSTi Output’s HiOutput and e-billing module, with its creative services team to offer a complete solution to companies offering bundled services. Tim continues: “Having a creative services team in-house allows us to meet the challenge of producing a statement which can clearly display multiple products, services and brands with ease. We have experience of incorporating different organisations’ brand guidelines to maximum effect with our current customer base. Even companies with multiple brands, for example utilities companies such as Scottish & Southern Energy, can consolidate every offering within one statement. This, combined with HiOutput and our e-billing module, allows us to send full colour, brand compliant, personalised statements in a medium which best suits each individual customer’s requirements.”
